Paid for a report but the line connection dropped before your download completed? Or encountered an untimely system error? No problem.
To deal with the rare occasions of a hiccup in our automatic delivery system, we have put in place an alternate system to enable you to retrieve your personalised report immediately -
just fill in the above form, click "Get Report" and it should just flow into your browser.
Our goal is to fulfill every order online instantly - one way or another. But if you still cannot retrieve your report online, then alert us at action@PLANETS9.com giving details of your transaction and we will run it manually and email it to you. Of course, that would be the recourse of last resort only, thanks to the instant delivery mechanism that we have set up for your convenience.